# **Accessibility Statement**

**Accessibility Statement**

## **1. Purpose of the Statement**  
Our goal is to ensure that the content of this website, as well as any associated mobile applications, is accessible in accordance with applicable legal requirements. The basis includes:

- the German Equal Opportunities for Persons with Disabilities Act (BGG),
- the Ordinance on Accessible Information Technology (BITV 2.0), and
- EU Directive 2016/2102 and the standard EN 301 549 V3.2.1 (2021-03).

## **2. Scope**  
This statement applies to the entire website [www.gapflow.io](/content/site-root.html) and all associated mobile applications (e.g., apps for Android or iOS).

## **3. Compliance Status**  
Our web content is partially compliant with the requirements of WCAG 2.1, conformance level AA. There are some areas of non-compliance, which are currently being identified and gradually resolved.

## **4. Non-accessible Content**  
The following barriers are currently known to us:

### **4.1 General (Website)**  
- Some PDF documents are not accessible.
- The HTML structure contains semantic errors, which may cause limitations for assistive technologies such as screen readers.
- Autocomplete attributes are missing in forms, making input more difficult.
- Years entered in date fields are not automatically corrected when entered as two digits.

### **4.2 Website – Known and Potential Barriers**  
The following points indicate where our website does not yet fully comply with accessibility requirements or which criteria must generally be met to comply with WCAG 2.1 (Level AA):

**A) Alternative Texts & Media Transparency**  
- Not all images contain meaningful alternative texts.
- Complex graphics (e.g., diagrams) lack textual descriptions.

**B) Text Content and Readability**  
- Users cannot adjust text spacing.
- The language of the text is not clearly specified in the code (e.g., lang="de" is missing).
- Some texts are too complex, making comprehension difficult for users with cognitive impairments.

**C) Color Design & Contrast**  
- Text-to-background color contrast is not sufficient in all areas (minimum 4.5:1 for normal text).
- Graphic elements (e.g., star ratings) have insufficient contrast.
- Some information is conveyed only through color (e.g., color coding without explanatory text).

**D) Navigation & Structure**  
- The page structure does not consistently use correct heading hierarchies (H1–H6).
- Content is not fully or logically accessible via keyboard.
- The visible focus indicator for keyboard navigation is not consistently implemented.
- Skip links (e.g., "Skip to main content") are missing.
- Navigation is not always predictable.

**E) Forms & Interaction**  
- Input fields lack autocomplete attributes.
- Error messages in forms are not always visible or read aloud.
- There is no mechanism to jump directly to the erroneous input.
- Labels and field descriptions are not always correctly associated with form fields.

**F) Responsive Design & Zoom Functionality**  
- Content is not fully responsive or functional in both portrait and landscape modes.
- Strong zooming (e.g., 400%) causes horizontal scrolling or content overlap.
- Browser zoom functions are sometimes blocked by fixed layouts.

**G) Status Messages & Dynamic Content**  
- Dynamic content (e.g., form submission notifications) is not automatically passed to screen readers.
- ARIA roles and live regions that provide feedback to assistive technologies are missing.

**H) Technical Implementation & Semantics**  
- The HTML structure contains semantic errors (e.g., incorrect use of lists, tables, or buttons).
- Interactive elements like menus or sliders are not implemented accessibly.
- Some elements are operable via mouse but not via keyboard or screen reader.
- The color contrast of graphical elements (e.g., rating stars) is partly insufficient.

### **4.3 Mobile Application (Android & iOS)**  
- Landscape mode is not supported.
- Zoom functionality is inconsistent with system settings.
- Back buttons are inconsistently implemented.
- Swipe gestures (e.g., for product sliders) are not supplemented with alternatives.
- No immediate feedback for screen reader users when forms contain errors.
- Error messages in forms are not always read aloud.
- Bullet points are not correctly interpreted by screen readers.
- Invisible content is read aloud by screen readers even though it is not visible.
- Many elements lack semantic markup.

## **5. Planned Improvements**  
We are continuously working on technically optimizing our web content and applications. All known issues are documented and prioritized for resolution.

## **6. Feedback and Contact**  
Have you encountered a barrier or need content in an accessible format?  
You can download a [questionnaire](https://cdn.prod.website-files.com/67ae6e60b19b33f71485a481/68543999d58070a538875ef3_GF%20_Formular_%20Barrierefreiheit_Meldeformular_FINAL.pdf) here.
Please contact us. We will review your feedback and strive to implement it promptly.

## **Conciliation Body under the German Equal Opportunities for Persons with Disabilities Act**  
Federal Government Commissioner for Matters relating to Persons with Disabilities  
Mauerstraße 53, 10117 Berlin  
Website: www.schlichtungsstelle-bgg.de  
Email: [info@schlichtungsstelle-bgg.de](/content/privacy-policy#/index.html)

## **7. Enforcement Procedure**  
If you are not satisfied with our response, you can contact the responsible conciliation body or authority (see section 6).  
If you do not receive a satisfactory response within four weeks, you may initiate a conciliation procedure with the body mentioned above.